Return & Refund Policy

Return & Refund Policy – Arabian Treasures

At Arabian Treasures, we take pride in delivering high-quality chocolates with great care. While all items are thoroughly inspected before dispatch, we understand that unexpected issues may occur.

🔄 Returns

Due to the perishable nature of our products, we do not accept returns under any circumstances.

♻️ Exchanges

We do not offer exchanges on any of our products. Please ensure all order details are correct before confirming your purchase.

💸 Refunds or Replacements

If your order arrives damaged, incorrect, or defective, please notify us within 24 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

• A short description of the issue

After verification, we may offer a refund or replacement, at our discretion.

🚫 Non-Eligible Scenarios

Refunds or replacements will not be issued for:

• Items damaged due to customer mishandling or improper storage

• Orders with incorrect shipping addresses

• Requests made after 24 hours of delivery

📬 Contact Us

For any order-related concerns, please contact our support team:
📧 contact@zoevachocolates.com
📞 +971 55 968 0639

We’re committed to making your experience with Arabian Treasures as smooth and satisfying as possible.